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Onboarding a Mid-Market or Enterprise Business With BuildWitt Training

Heavy civil company crew huddle

Implementing a new training program is a big deal. It comes with lots of change, excitement, and honestly, some apprehension about how it will all work. 

We want you to feel confident about introducing BuildWitt Training to your team, so we’re covering the best practices for onboarding employees to the software at mid-market and enterprise businesses. 

We’ll also share some stories from real customers (not actors) about how they’ve implemented BuildWitt Training, so you can get ideas and decide what will work best for your team. 

Here’s how you can make the BuildWitt Training roll-out a success at your company. 

How do I onboard my mid-market or enterprise business with BuildWitt Training?

When you implement BuildWitt Training, you’ll start with a kick-off call. That’s where we’ll get to know you and your needs, so we can help you make a plan for how to best onboard your business. One to two weeks later, we’ll have a second meeting to set up your roll-out strategy.

Here are some things you’ll need to do to make that strategy meeting—and more importantly, the roll-out—successful. 

Choose one person to be the point of accountability

The point of accountability is one person who will be in charge of the BuildWitt Training roll-out. Most likely, you’ve already got somebody who’s a natural fit for this role—a manager, director, or vice president of safety or training. 

You already know you can trust this person and that they value good training. Now, you need them to be open to trying a new way of doing things and will make time to learn the product and complete the courses themselves.  In other words, you need someone who will lead by example and help with the change. Change is easier when someone goes first. 

It’s also easier when there’s a good reason for it, so it’s important to teach your team why you’re using BuildWitt Training. They need to know how it benefits them and why it’s worth doing. The point of accountability also believes in the why and will help you explain it to the team. Plus, they’ll handle all the training software administration, like adding certifications and managing users. 

Identify internal champions

Now that you’ve got somebody leading the charge, you need people who are excited to follow them. Internal champions are those people. They’re the first group who will be excited to try the training and put it into practice. 

When deciding who your internal champions will be, ask yourself, “Who on my team is hungry to learn, grow, and adopt new stuff? Who really wants to work their way up to become a leader?” Make a list of those people, and engage them in the roll-out process.

Pick your first learning plan(s)

BuildWitt Training comes with hundreds of video lessons, plus the option to add your own courses. You could easily overwhelm your crew members if you throw all the training at them at once.

Instead, you want to start with one to three learning plans to help put out the biggest, hottest fires that are burning in your company right now. Some examples of big challenges you may want to address are:

  • Onboarding new team members
  • Leadership and communication issues
  • Getting new operators up to speed

You can also browse our course catalog to see what will be most beneficial to your team right now. When you know what your team needs most, that helps us help you pick the right learning plans to start with.

Choose your starting points

Your starting points are who, when, and where. 

Who 

Right now, you’re picking the first group of people who will start using BuildWitt Training. You’re also deciding when and where to introduce them to the training platform. 

Your point of accountability and internal champions are a great “who” to start with. But review that list and add anyone who needs to be on it—even if you think they might be unenthusiastic or skeptical. 

For example, you may need some foremen and field supervisors involved. You need people on the ground to learn this stuff so they can help introduce it to the team. And don’t worry if they seem hesitant at first. 

“Once they see something that works for them in the field, they’ll be your best champions and supporters,” says Jay Collup, BuildWitt’s Director of Field Development.

When and where

When deciding when and where to introduce BuildWitt Training, think long-term. Choose a time and a place where you can consistently meet to do coursework with your crew. These questions can be helpful:

  • How often should we meet (weekly, biweekly, etc.)? 
  • When do these people already meet ( JSAs, safety stand downs, toolbox talks, classroom training sessions)?
  • How can we fit BuildWitt Training into our existing work schedules? 
  • Do we want people to train together or individually?

Again—when you have that first meeting with those first users—explain why you invested in training. When you cast a vision and get people excited about where the company’s going, it makes onboarding easier.

After that, integrate BuildWitt Training into your team’s routine as much as possible. You want them learning and communicating through the platform so they can get the most benefit from it. So encourage them to use the messaging feature to say “good job” or share info about jobsite standards. 

Choose when to review the dashboard

The dashboard lets you give assignments and see how your crew’s training is progressing. You’ll want to choose a specific day and time when you plan to review the dashboard before you even introduce BuildWitt Training to your team. 

Then, when you meet with them, let them know exactly when you’ll be checking to see who has completed what. 

Doing this holds you accountable (now you have to review the dashboard, because you told everybody you would). It also holds your team accountable, too (now they have to do the lessons, because you’ll know if they don’t). 

Some companies give crew members incentives, like rewarding the person who was most consistent with their training or giving people chances to win prizes for completing lessons. 

Multiply your trainers

Once your crew has used BuildWitt Training for a little while, have the point of the accountability train another administrator. This serves three purposes. 

First, it ensures that your point of accountability truly understands the software’s admin features. If they can’t teach it, they don’t understand it. 

Second, it drives team collaboration. Two admins working closely and learning from each other improves communication and culture. 

Third, when multiple people understand the platform, one person won’t be a bottleneck to training the team. If they need to focus on another area of the business or take an extended time off, you have somebody else who can handle the administration.

Make the most of your BuildWitt Success Team

Onboarding a new training system takes a lot of internal support. But remember, you aren’t alone. You have a whole team here at BuildWitt that’s dedicated to helping you win. 

The BuildWitt Success Team can help you:

  • Set training and team development goals
  • Decide what success looks like at your company
  • Integrate BuildWitt Training into your company 
  • Tailor your training experience to help you reach those goals
  • And more! 

Take advantage of all the support that’s right here at your fingertips—that’s what we’re here for. And remember, give yourself grace as you learn what works best for your team. Your goal isn’t to do everything perfectly right away—your goal (and ours) is continuous improvement.

Example: How Alpha, Inc. rolled out BuildWitt Training

Alpha, Inc. is a great example of a company that made the most of their BuildWitt Training roll-out and especially the BuildWitt Training Success Team. As one of our early adopters, they knew some challenges would occur when they implemented BuildWitt Training. They also believed the reward was worth the risk.

Ruthie Rosales, Alpha’s HR and Office Director, took responsibility for the roll-out. At first, she and her team experienced difficulty with logins, course assignments, and clear instructions for employees to follow. Ruthie started to doubt whether BuildWitt Training would really work. 

She contacted her BuildWitt Success Team. They created user-friendly, simple instructions to login (which we still use), made sure subscriptions worked, and helped Ruthie’s team troubleshoot new issues as they came up. Over time, those issues became fewer and farther between. 

Realizing the BuildWitt Success Team would actually help her gave Ruthie a huge confidence boost. “By your team displaying true partnership and collaborative teamwork, it boosted my confidence in rolling out the training to everyone at Alpha,” she explains. 

Now, she encourages other Dirt World companies in Hawaii to adopt the software. “I have worked with many teams . . . in the U.S. and overseas. By far, [the BuildWitt] team has been so friendly and customer-focused, and they have also demonstrated to be true partners. I am so happy to have a great support team, and I look forward to our continued journey with BuildWitt,” Ruthie told us. 

Want to know what other companies think of BuildWitt Training? Check out our customer stories and see how this software is helping companies like yours level up their training and solve their biggest problems.

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